Shipping policy
At The Knittens, we aim to provide you with a smooth and reliable shipping experience. Please review the following shipping policy to understand our practices:
Processing Time: Orders are processed and shipped within 2 business days of receipt. Processing times may vary based on product availability.
Shipping Methods: Choose from a range of shipping methods during checkout to suit your preferences.
Shipping Rates: Rates are determined by order weight, size, and destination. View costs at checkout before finalizing your purchase.
Shipping Destinations: We offer national and international shipping. International customers are responsible for customs duties, taxes, and import fees.
Delivery Times: Estimated delivery times vary by location and chosen shipping method. Details are provided during checkout.
Order Tracking: Once your order ships, you'll receive a tracking number to monitor your package's progress.
Lost or Delayed Shipments: While we aim for prompt delivery, delays or lost shipments may occur. Contact our customer support for assistance with any concerns.